Senior FinOps Assistant (6-month FTC)

Job description

Who we’re looking for: We are looking for someone motivated and energetic to join our growing Finance team. You'll need to be an excellent communicator as this role will see you supporting the team, the wider business and of course our customers The challenge: Our Finance team pride themselves on excellence as a team as well as providing the best service to customers, suppliers & other teams at Tillo. Where you’ll work: This role will be based in our Hove office 2 days a week The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎 Job Summary: The Finance Operations Assistant/Credit Controller will be part of a high-performing Finance Operations Team, delivering outstanding service to customers, suppliers, and business stakeholders, while supporting the development and maintenance of best-in-class operational processes and controls. Tillo is a fast-growing, private equity–backed, international FinTech business. This role plays a key part in managing accounts receivable ledgers, collections, delivering process improvements and automation, and providing support with weekly and monthly reconciliations. Day to day this role will Proactively manage credit control and collections activities, following up on overdue balances and resolving customer queries Partner with the Operations team to deliver an effective onboarding experience for new retailers, suppliers, and customers. Administer end-to-end collections through GoCardless, ensuring accurate monthly setup for new customers and resolving failed collections through manual intervention. Work closely with Account Management and Commercial teams to minimise overdue balances Drive credit control process improvements and automation initiatives, ensuring enhanced efficiency and robust financial controls are aligned with the company’s new ERP system. Collaborate proactively with the wider finance team to implement and uphold best practices for a r…