Senior Manager, Financial Crime Compliance, Suspicious Activity Reporting

Job description

About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the role Reporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures Responsibilities: Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance. Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines. Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information. Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders. Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions. Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions mat…