Senior Product Manager (f/m/d)

Job description

About Apaleo and the role Apaleo is hiring a senior Product Manager to own one product crew end to end, with real autonomy over what gets built and why. At Apaleo, we're building the open, API-first property management platform for hospitality. With integrations across hundreds of apps through the Apaleo Store, we simplify operations, elevate the guest journey and drive revenue growth for our customers. Your crew covers the daily workflows every hotel on Apaleo relies on: reservations and groups, guest and company profiles, front desk operations, folios and charges, finance and accounting, and reporting. You'll own the crew's strategy, discovery, prioritisation and delivery, working closely with Engineering and Design, and in step with the Product Manager who owns the wider product direction across crews. This is a senior individual contributor role. You won't receive a roadmap and execute it. You'll shape it, using customer insight, data and sound reasoning, and you'll stay close to delivery, because shipping reliable improvements is still the core of the job. The role has no people management and covers a single crew. What you'll be up to Owning your crew's product strategy, roadmap, backlog and delivery within the agreed wider product direction, and measuring success by customer and operational outcomes rather than items shipped. Running customer discovery: interviewing users, reaching out to customers, spotting patterns across them and studying how competitors and the wider market solve the same problem. Writing clear specs, defining what done looks like and following through with impact analysis. Reviewing and challenging designs against real business use cases, together with your Designer. Working shoulder to shoulder with Engineering on technical trade-offs, dependencies, quality, reliability and maintainability, going deep on our API-first architecture. Balancing roadmap initiatives with operational requests, bugs and technical debt, and saying no to good ideas that aren't great ones. Defining success measures for your initiatives, then using customer feedback, product data and operational signals to judge impact and decide what comes next. Communicating progress, risks and trade-offs clearly to Engineering, customer-facing teams and product peers. Bringing your customers' needs, evidence and recommendations into wider product planning, and challeng…