Senior Product Manager - Retrieval

Job description

Senior Product Manager - Retrieval | Storage, Peripherals & Retrieval | Hybrid Working | Hatfield About Us We are Ocado Group and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the Role Storage, Peripherals & Retrieval is the product area behind the automated systems at the heart of Ocado's automated warehouses: the grid, the peripherals and the bots that run on it. Our mission is to develop the world's leading ASRS: highly cost-competitive, reliable, easy to launch and support and suitable for diverse global use cases. As the Senior Product Manager for Retrieval, you will own the product strategy and roadmap for our bot, battery and charger fleet. Retrieval is the core driver of grid movement - bots transport stock and customer orders between grid locations, stations and ports, meaning every customer order depends on their availability, reliability and cost-effectiveness. Operating at the intersection of hardware, firmware, wireless and cloud software, you will lead a critical product domain where even a small change to a bot scales across every operational site globally. You will collaborate closely with mechanical, mechatronics, firmware, wireless and cloud engineering teams, as well as manufacturing and field support teams, driving complex problem-solving and cross-domain alignment. Key Responsibilities Product Vision & Strategy: Shape and execute the product vision for complex initiatives across the bot, battery and charger domain, balancing short- and long-term goals to lower Capex, Opex and lead time. Commercial & Data Leadership: Define key domain metrics connected directly to business outcomes. Manage financial rationale, balance KPI impacts and make informed Build vs. Buy decisions. Execution & Problem Solving: Lead discovery and problem-solving across cross-functional teams, setting high standards for scoping, requirements and data-driven hypothesis testing. Product Adoption & Scale: Build adoption metrics into domain capabilities, monitor usage across customer segments and collaborate with Solutions, Partner Growth and Partner Success teams to…