Senior Restaurant Onboarding Specialist

Job description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role Our Onboarding Operations team (Restaurant/Retail Onboarding) is the heart and soul of Wolt. We ensure that we set all our (restaurant and retail) partners up for success through a seamless onboarding, menu and photo experience. As Wolt grows in both size and scope of our offering, the strength of our engine must grow with it. About the Team As a member of our team, you will master the core functions, including onboarding partners and managing cross-functional partners both internally and externally for the German market. You will interact with partners, welcome them to Wolt and ensure their experience is seamless and they are set up for success! What we offer: The opportunity to help shape something extraordinary in an international environment A high learning and growth curve in a global technology company An attractive salary and flexible working hours Independent work in a dynamic team A flat hierarchy in a start-up atmosphere Discount on Wolt orders Public transport allowance Wellness allowance (Urban Sports Club) Weekly (virtual) all-hands meetings and regular team events Flexible working hours + 30 days paid holiday Are you excited about this opportunity because you will... Communicate with various teams within the organisation to coordinate a seamless merchant onboarding and service experience Inform partners about processes and procedures via form, email and phone, mostly in German language Monitor processes and track progress through Monday.com and other Wolt software Learn, master and improve our systems, tools and processes Our modest expectations You have a positive attitude and an entrepreneurial spirit You are a problem…