Senior Sales Support Technician

Job description

At CesiumAstro , we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a Senior Sales Support Technician to our team. In this position, you will support the preparation, setup, and execution of aerospace communications demonstrations, field tests, and customer engagement activities. Working closely with the Sales Consultant and engineering teams, this role assists in deploying and operating satellite communication systems, RF hardware, ground station equipment, and related technologies used to demonstrate product capabilities to prospective customers and partners. This position plays an important role in supporting technical demonstrations, validating system performance in real-world environments, and ensuring equipment and systems are properly configured for successful customer engagements. The Communications Technician will also support equipment maintenance, test preparation, and troubleshooting activities while helping translate technical system capabilities into successful customer demonstration experiences. KEY RESPONSIBILITIES Support the preparation, setup, and operation of aerospace communication systems used in customer demonstrations and technical presentations. Assist with deployment and configuration of ground station equipment, antennas, RF systems, satellite communication terminals, and related hardware. Participate in field demonstrations, trade shows, and customer engagement events to help showcase system capabilities. Work closely with Sales Consultants and technical teams to ensure demonstrations accurately represent system performance and capabilities. Prepare and configure communications equipment, hardware, and software prior to customer demonstrations or test activities. Assist in validating system performance and verifying that equipment is operating correctly prior to demonstrations. Support integration and connectivity between ground systems, communication payloads, sof…