Senior Solution Architect

Job description

About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform . Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication. Senior Solutions Architect Our biggest deals rarely end with the standard product. Prospects want Staffbase to fit into their system landscape, their processes, and their way of working, and that is where deals are won or lost. As a Solutions Architect, you are the technical authority behind these deals in Europe. You understand the customer’s processes and the value they want to achieve, validate what is feasible, design the architecture, and prove it with a working showcase. Then you hand it over to our Build team so it becomes a production solution. You'll work closely with Solutions Engineers, Account Executives, and Build, and you'll have a direct impact on how we win our most complex opportunities. What you'll be doing Join strategic and technically complex opportunities in Europe early in the sales cycle, and support Solutions Engineers and Account Executives with solutioning, positioning, and technical credibility at executive and IT level Analyze and validate integration and customization requirements of prospects, from custom widgets and plugins to scripts, API integrations, SSO setups, and AI/agent use cases Design the technical side of operational and frontline use cases, such as task management, HR self-service, shift planning or IT service requests, by connecting Staffbase to the systems employees work with every day Understand the customer’s operational processes and workflows, advise on how Staffbase fits into them, and build the value case together with the Solutions Engineer…