Service Experience Consultant, AP Go-To-Market Services (Product Delivery, API integration, implementation consultant) (8+years

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Team Summary: Client Services provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business. The AP Service Experience team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding. What a Consultant, AP Service Experience does at Visa: AP Service Experience team is part of Client Services organization that designs and manages a highly tailored service experience to maximize value to clients. We look across the end-to-end client service journey to design meaningful and positive client experiences at every significant moment. We partner with Product, Technology & other client-facing teams to segment our Asia Pacific clients and implement scalable strategies that enable unique and innovative solutions. This role will focus on new payment solutions such as Visa Pay, QR Connector, and Visa Flexible Credential. The role holder has the unique and exciting opportunity of leading and deploying new capabilities for Issuers, Acquirers, Merchants and Merchant Partners. This role is a good mix of business, functional and technical knowledge providing the role holder flexibility and learning in the dynamic digital payments' ecosystem. This is a senior level individual contributor role reporting into Director, AP Service Experience. In this role, you are expected to: Design and enable delivery of a scalable and repeatable and effective client service experience from im…