Service & Maintenance Engineer (m/f/d)

Job description

About Kraftblock Kraftblock is a fast-growing cleantech company based in Sulzbach/Saar, Germany. We develop modular high-temperature energy storage systems that enable the decarbonization of energy-intensive industries by flexibly storing and using waste heat and renewable energy. Backed by leading international investors, we are driving the global transformation toward a net-zero industrial future . Tasks Maintenance & Troubleshooting Plan, organize, and execute maintenance and repair activities Perform root cause analysis and resolve technical faults in areas such as instrumentation, piping, static and rotary equipment, DCS/PLC systems Calibrate and troubleshoot instrumentation and sensors Operate and optimize electrical subsystems (e.g. drives, fans, relays, breakers, grounding systems) Develop and maintain maintenance schedules, protocols, and reports (including remote troubleshooting documentation) Customer Interaction & Field Service Conduct on-site service visits and system interventions at customer locations (domestic and international) Act as a technical point of contact for customers and ensure service satisfaction Coordinate and supervise external service providers and contractors Support the drafting and management of service and maintenance contracts System Optimization & Innovation Analyze system malfunctions and recommend technical improvements Develop and implement predictive, preventive, and reactive maintenance strategies Collaborate with software, process, and data teams to create digital twins, condition monitoring, and predictive fault detection dashboards Support lifecycle innovation by recommending system upgrades and design-for-maintenance improvements Contribute to HAZOP and risk assessment processes Develop training manuals and conduct training sessions for plant operators Requirements Degree in Mechanical Engineering, Mechatronics, Automation & Control Engineering, Process Engineering, or a related field Several years of experience in service, maintenance, or operations of process or industrial systems Solid understanding of electrical, control, and instrumentation systems (EMSR) Hands-on experience with DCS and/or PLC systems (basic programming knowledge required) Experience managing external contractors and technical projects Excellent communication skills and strong customer orientation Proficiency in English (spoken and writte…