Site Quality Manager

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. SUMMARY Drive continuous improvement through the development and implementation of Quality processes, systems, tools and techniques. Provide exceptional support to customers, team members, and shareholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Recruitment and Retention • Recruit, interview and hire Quality Engineers, OBA (out of box audit) personnel and Quality Analyst resources. • Communicate criteria to recruiters for Quality Engineers, OBA (out of box audit) personnel and Quality Analyst candidates. • Coach Quality Engineering staff in the interviewing/hiring process. • Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development • Identify individual and team strengths and development needs on an ongoing basis. • Create and/or validate training curriculum in area of responsibility. • Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer. • Create and manage succession plans for Quality function. Performance Management • Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). • Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. • Express pride in staff and encourage them to feel good about their accomplishments. • Perform team member evaluations professionally and on time. • Drive individuals and the team to co…