Solutions Engineer

Job description

🏢 Who we are A team from Germany with the vision to make advanced network security accessible for everyone We are a software company developing an open-source zero-trust network security platform that is both easy to use and affordable for teams of all sizes and budgets. Our mission is grounded in a simple yet powerful belief: secure private networking is a fundamental right of every modern company. Since our launch on GitHub in 2021, we have gained trust among thousands of companies seeking secure and seamless solutions for connecting remote employees and infrastructure. By replacing traditional centralized VPNs, NetBird has become a trusted choice for modern network security, connecting today hundreds of thousands of users and machines worldwide. Our open-source, community-driven approach has been a key driver of our success. We listen to our users, and their input helps us make network security better for everyone. Want to see what we're working on? Check out our GitHub repo at https://github.com/netbirdio/netbird or https://netbird.io/knowledge-hub ✏️ What you will do As a Solutions Engineer at NetBird, you are responsible for leading customer engagements from first conversation to closed deal and successful deployment. You combine technical expertise with a strong commercial mindset to understand customer needs, design the right solution, and drive decisions that result in signed contracts. You act as the primary point of contact throughout the buying process and ensure customers clearly see the value of NetBird in their environment. You will: Lead customer engagements from initial discovery through deal closure and onboarding. Own the technical and commercial aspects of customer conversations. Understand customer infrastructure, security requirements, and business objectives. Design and present tailored NetBird architectures aligned with customer needs. Run demos, trials, pilots, and proofs of concept (PoCs) that support purchasing decisions. Address technical questions and objections that impact deal progression. Guide customers through solution scope, pricing context, and deployment considerations. Maintain momentum and clarity throughout the evaluation and decision-making process. Support early adoption to ensure fast time-to-value and long-term customer success. Act as a feedback channel between customers and Product & Engineering. Create and ref…