Sr. Account Executive

Job description

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers. Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. The Role We are seeking highly motivated and experienced Salespeople to join our dynamic team at Cyara in the UK. You will be responsible for: Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning. Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives. Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities. Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed. Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast. Identify the correct buyers for Cyara's solutions and services. Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities. Possess a deep understanding of the value provided by Cyara solutions and services. Articulate the value proposition of Cyara as a company, emphasizing its competitive advantages. Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes. Appropriately leverage discount…