Technical Program Manager

Job description

About the Role The Platform team builds the foundations the rest of Taktile depends onreliability, security, developer experience, and the infrastructure that makes us enterprise-ready. As our Technical Program Manager, you'll be the connective tissue across these efforts: taking our most complex, cross-functional initiaties and turning them into sequenced plans with clear owners, dates, and measurable outcomes. You'll work shoulder-to-shoulder with engineers, EMs, Product, Security, Sales, and Legal driving Enterprise readiness, quarterbacking audit and compliance programs. You operate written-first and low-overhead: fewer meetings, more clarity. You're comfortable holding senior ICs and EMs accountable, and technical enough to challenge engineering trade-offs credibly. If you like owning ambiguous, high-stakes programs end-to-end and being measured by what actually ships, this is the role for you. What you'll do Own end-to-end program management for 3–5 cross-functional initiatives at any time. Drive Enterprise readiness program (features, certifications, contracts) across Platform/Product/Sales. Quarterback Security programs (audit prep, residual risk burn-down, customer security questionnaires). Steer the AI enablement rollout across functions with the AI Tooling Eng. Requirements At least 5 years as a Technical Program Manager in SaaS, owning complex multi-team programs end-to-end from plan to delivery. Proven track record driving cross-functional programs across engineering, product, and go-to-market; coordinating and holding senior ICs and EMs accountable without direct authority Has driven enterprise-readiness programs end-to-end; sequencing the features, certifications, and contract requirements that unblock enterprise deals, in lockstep with Product, Sales, and Legal. Technically credible with cloud-native platforms: reads architecture and design docs, reasons about AWS infra, CI/CD, microservices, APIs, and reliability SLOs, and pushes back on build-vs-buy and sequencing on the merits. Has owned developer-experience or platform programs with measurable targets e.g. cutting CI/build times, raising deploy frequency, or improving DORA metrics (lead time, change-failure rate) across multiple teams. Ideal, but not required Experience in financial technology or another heavily regulated industry. Has run an audit preparation (SOC 2 / ISO) program. Fami…