UX Designer (f/m/d)

Job description

ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about creating exciting and innovative ways for people to win. 7days Performance is one of the newest brands to join the ZEAL Group and a well-established name in the UK prize competition market. The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes. Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth. It’s an exciting time to join the team and play a part in shaping what comes next for the brand. Location: Norwich-based, in office Monday - Friday (9am - 5pm) The role: Own and continuously improve the end-to-end e-commerce experience of a new business, creating seamless, engaging and user-centric journeys across all digital touchpoints. Deeply understand customer needs and motivations, translate insights into impactful design solutions and drive measurable improvements in user experience and business performance. Your responsibilities Own and optimize key customer journeys across web and app, from discovery and purchase through to onboarding, engagement and retention. Understand user needs, motivations and pain points to identify opportunities and develop hypothesis-driven design solutions. Create intuitive, engaging and visually compelling experiences that balance customer needs with business goals. Define and monitor relevant UX KPIs, using product data, customer insights and research to continuously improve the experience. Develop, visualize, prototype and communicate design concepts, from early ideas through to final implementation. Plan and conduct usability testing, validate design hypotheses and iterate based on customer feedback and research findings. Collaborate closely with Product, Engineering, Research and other stakeholders to drive a human-centred design process. Shape and promote UX best practices, design standards and processes within the team and ZEAL's UX Community of Practice. What you offer us: 5+ years of experience in product design within a digital-first…