Warsaw Workstation Associate

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Pay Transparency The estimated salary range for a new hire into this position is zł99 050 - zł162 725 which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program. Job Description Role Summary: The Work Station Support Associate provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Responsibilities include installing, configuring, and troubleshooting desktop systems, workstations, servers, and network issues in a heterogeneous environment. The role maintains passwords, data integrity, and file system security for the desktop environment, and communicates highly technical information to both technical and nontechnical personnel. The associate recommends hardware and software solutions, including new acquisitions and upgrades, and may participate in the development of information technology and infrastructure projects. Additionally, the role may conduct training programs designed to educate an organization's computer users about basic and specialized applications. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Provide technical support for network infrastructure and internal desktop systems software and hardware. Install, configure, and troubleshoot desktop systems, workstations, servers, and network issu…